Our 100% Money Back Guarantee will apply on delivery if the desired return is communicated within 10 days of receipt. Where the contract is terminated or the Guarantee applies we will refund to you all sums paid by you and you will return the goods in their original and unused condition together with their packaging and your receipt details.
We do not accept liability for the costs of return, returns damaged in transit or not received by us.
Tungsten and black ceramic goods with a personalized engraving are non returnable. We are not able to remove the personalized messages from these materials.